Your Communication Partner

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Worry about the customer ?

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ikonTel always there for help.

To provide a leading edge one stop solution for
all business communication & IT needs, backed
up by a team which is passionately committed to
providing an outstanding customer service.

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By monitoring customer calls, supervisors have greater control
over the quality of their employees and their interactions with
customers. Not only does call recording lead to improvements
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iQH Healthcare Management mobile
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To provide a leading edge one stop solution for all business communication & IT needs,

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Take Your Practice From Good To Great With iQH Healthcare Management Mobile Application

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Our Services

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Smartphone apps Developer for all major mobile platforms.

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Customers reaching to help desk at no cost.

TOLL FREE

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Through convenient mechanisms.

LONGCODE SMS

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Customers convey their interest to be reached.

MISS CALL

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Eliminate the need of physical hardware and storage space.

CLOUD TELEPHONY

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CLICK 2 CALL

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Secure authentication through unique voice identifier.

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About Company

ABOUT IKONTEL:Ikontel is a next generation high-quality product development and software solution company with an endeavour to offer cost effective and high-end technology solution.....

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OUR VISION : We believe that good things happen to good people.So it was only obvious, when Industry leaders came onboard and aligned as force multipliers with Ikontel, Mission to create and set-up a business that follows ....

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OUR MISSION : We strive to give our clients a competitive edge in their respective industries. Through the provision of market-leading communication products, we are dedicated to enhancing their customer service levels, improvising ......

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Our Product

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iQH Healthcare Management mobile app affordable price and easy implementation will allow your practice.

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The patients watch the television to know about
their turn. We push relevant advertisement based on the location of the clinics.

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12000+ Happy Customers in 66+ Countries, Join us today for improved communication with your customers

Never miss a business lead

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A telecom & IT service provider that you can trust…

Our highly trained, friendly and efficient staff are totally committed to providing the leading edge solutions needed to help you to work and communicate more efficiently and profitably. We provide the best choice of voice, data, mobile, broadband and IT solutions available to keep your company up-to-date and ahead of your competitors in a constantly evolving communications industry.

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Our People

Confident and authoritative in their area of expertise. Acting with integrity at all times, meaning our clients work only with people they can trust. Respected, developed, and treated with mutual respect to attract and retain the best people for our clients.

What our clients say about us

 

Testimonial

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THEIR WORK ON OUR DIGITAL MARKETING HAS MADE A SIGNIFICANT DIFFERENT TO OUR BUSINESS.

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WHEN IT COMES TO DIGITAL MARKETING THERE ARE LOT'S OF PLAYER WHO CLEM A LOT. BUT IKONTEL HELPS YOU MAKE IT HAPPEN .

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IKONTEL HELPED US RUN A SMS CAMPAIGN THAT BROUGHT US MORE LEADS THAN WE HAD EVER SEEN THROUGH A SINGLE EFFORT.

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WITH ALMOST NO TIME OR EFFORT FOR US! THE BEST PART WAS THAT WE COULD COMPLETELY TRUST THEIR TEAM TO TAKE THE OWNERSHIP OF THE PROJECT THOURGH MINIMAL GUIDANCE.

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IKONTEL IS A GREAT SERVICE PROVIDER. WE ARE FULLY SATISFIED WITH THEIR SERVICE .

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WITH ALMOST NO TIME OR EFFORT FOR US! THE BEST PART WAS THAT WE COULD COMPLETELY TRUST THEIR TEAM TO REPRESENT OUR COMPANY PROFESSIONALLY WITH OUR CLIENTS.

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IKONTEL HELPED US RUN A SMS CAMPAIGN THAT BROUGHT US MORE LEADS THAN CONVENTIONAL MARKETING CAMPAIGN.

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WITHOUT DRIVING ANY MORE TRAFFIC, OUR CLIENT IS GETTING FOUR TIMES THE LEADS THAT HE WAS GETTING BEFORE.

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WITH ALMOST NO TIME OR EFFORT FOR US! THE BEST PART WAS THAT WE COULD COMPLETELY TRUST THEIR TEAM TO REPRESENT OUR COMPANY PROFESSIONALLY WITH OUR CLIENTS.

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IKONTEL IS A GREAT SERVICE PROVIDER. WE ARE FULLY SATISFIED WITH THEIR SERVICE .

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THEIR WORK ON OUR DIGITAL MARKETING HAS MADE A SIGNIFICANT DIFFERENT TO OUR BUSINESS.

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WHEN IT COMES TO DIGITAL MARKETING THERE ARE LOT'S OF PLAYER WHO CLEM A LOT. BUT IKONTEL HELPS YOU MAKE IT HAPPEN .

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IKONTEL HELPED US RUN A SMS CAMPAIGN THAT BROUGHT US MORE LEADS THAN WE HAD EVER SEEN THROUGH A SINGLE EFFORT.

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WITH ALMOST NO TIME OR EFFORT FOR US! THE BEST PART WAS THAT WE COULD COMPLETELY TRUST THEIR TEAM TO TAKE THE OWNERSHIP OF THE PROJECT THOURGH MINIMAL GUIDANCE.

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IKONTEL IS A GREAT SERVICE PROVIDER. WE ARE FULLY SATISFIED WITH THEIR SERVICE .

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WITH ALMOST NO TIME OR EFFORT FOR US! THE BEST PART WAS THAT WE COULD COMPLETELY TRUST THEIR TEAM TO REPRESENT OUR COMPANY PROFESSIONALLY WITH OUR CLIENTS.

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IKONTEL HELPED US RUN A SMS CAMPAIGN THAT BROUGHT US MORE LEADS THAN CONVENTIONAL MARKETING CAMPAIGN.

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WITHOUT DRIVING ANY MORE TRAFFIC, OUR CLIENT IS GETTING FOUR TIMES THE LEADS THAT HE WAS GETTING BEFORE.

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WITH ALMOST NO TIME OR EFFORT FOR US! THE BEST PART WAS THAT WE COULD COMPLETELY TRUST THEIR TEAM TO REPRESENT OUR COMPANY PROFESSIONALLY WITH OUR CLIENTS.

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IKONTEL IS A GREAT SERVICE PROVIDER. WE ARE FULLY SATISFIED WITH THEIR SERVICE .

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iKonTel. We are a next generation service provider with an endeavor to offer cost-effective high end quality solutions, focused on addressing customer’s pain areas. We offer a broad portfolio of core enterprise & industry specific services by implementing smart basics combined with proficient and first-rate execution model. Since our inception, iKonTel’s been focused on customer-centric innovation....

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To provide a leading edge one stop solution for all business communication needs, backed up by a team which is passionately committed to providing an outstanding customer service”

  • Put our client’s needs first and at the heart of the relationship
  • Expect to be measured on the value that we deliver.
  • Accept that technical excellence is a given.
  • Committed to fairness.....
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We strive to give our clients a competitive edge in their respective industries. Through the provision of market-leading communication products, we are dedicated to enhancing their customer service levels, improvising their workplace efficiency and increasing their productivity levels.

Our highly trained, friendly and efficient staff are totally committed to providing....

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How we work

 

One of our client, a popular telecom operator want to reach their customers who does not use their phone very actively. So it is very difficult to reach to these customers. Our client is neither able to send prompotional SMS or OBD ( outbound automated calls) to these customers. The difficulty is finding when the user is using his mobile and active in the network. Our client want to give them some promotional offers, so that these customers come to the mainstream and generate revenue and increase the Average revenue per user( ARPU). Our client evaluated the existing solutions, which are very expensive and my destablize the existing network and it may add additional loads. The challenge was to provide a cost effective smart solution without adding any extra load on the existing infrastructure.

There are millions of calls and call events are happening the network. So the soultion should be fast en enough to track the events and analyse when the user is active and send him an sms/voice altert. We designed a smart solutions to this problem and currently deployed on six telecom circles....

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Leadership Team

 

ikonTel is a next generation high quality product development and software solution company with an endeavour to offer cost effective and high-end technology solutions focused on addressing customer's pain areas. We have a range of products that cater to the Telecom and health Care industries in India. Our In-house development team have created solutions for mobile Applications, Cloud Computing and Services, Telecom Billing, Mass Communication(Both text and voice), MVAS, Database Performance enhancement, Speech Engine Integration, Campaign management and VXML.

To Support our product range, we have a team of in-house experts distributed across Research & Development,Sales & Marketing,Engineering and Support functions

  Sanjit Kumar Pradhan

An visionary leader in IT and the Architect behind IkonTel, with over 15 years of successfully proven track record across India and Abroad in Database and Telecommunication Technology....

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TELECOM SERVICES

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IVRS

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Long code SMS

Pull information through convenient mechanisms.

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CLICK TO CALL

Instant call back facilities for the customer.

Click-to-call, is a form of Web-based communication....

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Toll Free Number Services

TOLL FREE

Customers reaching to help desk at no cost.

Gives callers an opportunity to connect to the contact....

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MISSCALL

Customers convey their interest to be reached.

Connect instantly with thousand of customers on a....

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CLOUD TELEPHONY

Eliminate the need of physical hardware and storage space.

Cloud telephony specifically refers to the services offered....

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IVR

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(IVR) is an automated telephony system that interacts with callers, gathers information....

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BULK VOICE CALLING

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I T SERVICE

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This application run's in web & mobile platform . iQuickHealth, Integrated And Innovative Application With A Sole Aim To Reduce Your Waiting Time At The Clinic. Its Innovative Appointment / Token Status... tTicket Log Tracker

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This application run's in web & mobile platform . SCHOOCO School app platform, Sending Payment Reminder, Emergency Notice, Vacation Notice,Tracking..... retention-management services

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This application run's in web & mobile platform . The management can track ticket logs. And understand the consumer problem need for the further development. So they can improve their efficiency in the... Churn Management services

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This application run's in web & mobile platform . At the Security Gate, check In becomes fast & easy. Faster... security gate app
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E-commerce

This application run's in web & mobile. Our powerful e commerce software gives you all the... E Commerce Services
 
 

Customer Service

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Resolve disputes & protect your business and staff with recorded evidence Improve employee performance & customer satisfaction Detect or deter security breaches & inappropriate calls Coach your employees with examples of high & low quality calls Learn about your customers & their response to marketing campaigns

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Voice-Platform

Our voice platform, supports auto dialling,IVR,missed call alerts, At present using our dialer we dial around 10 million calls per day, It supports ss7 /pro and GSM mobiles. We manage voice recording/campaign management, MIS , DND scrubbing complete end-to-end campaign management and big data analysis. It is VXML 2.0 compliant. It supports up to 100 E1s in a cluster.

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Retention Management

Good customer retention is vital to any organization because a slight reduction (5%) in the customer defection rate has a disproportionately positive effect on profitability (depending on the cost of acquisition....

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Churn Management

Churn Management

India s churn1 rate is anywhere between 3.5% to 6% per month, meaning annually they would be losing between 42% to 72% of their annual customer base. That's about one of the highest in the Asia-Pacific region. Considering that the cost of acquiring a new....

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Ad Platform

ikontel provides a media platform for the doctor appointments and contents at the clinics. The patients watch the television to know about their turn. We push relevant advertisement based on the location of the clinics.

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SOLUTIONS FOR AGRO INDUSTRY

Your success depends on strong farmer relationships. Our products and services strengthen your business by facilitating lasting connections between you and your customers. Powered by advanced mobile technology, data analytics, and unparalleled support, our comprehensive solutions elevate every aspect of your business experiences.

   
    • Feet on the ground A realistic understanding of your own ideas, actions, and decisions.
 
    • B I Analytical tool.
 
    • Farmer Registration.
 
  • Field activity of company executive.

Bangalore Address:

No:73 & 74, 1st Floor ABMGP Building, Margosa Road, 17th Cross, Malleswaram,Bangalore-560055, Karnataka, INDIA.


Phone no:080-4653-59-91
  Email:info@ikontel.com

Bhubaneswar Address:

Plot no-28,2nd floor, Sharda Saburi,district Centre, Chandrasekharpur, Bhubaneswar-751016, Odisha,INDIA.

 
Phone no:0674-2747-122
  Email:info@ikontel.com