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News & Blog

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05 May, 2021 8 uses of bulk SMS for lead generation

Bulk SMS is a powerful lead generation tool, employed by businesses to capitalize on the maximum reach of SMS technology...

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28 Apr, 2021 How IVR has benefited call centre operations

IVR is a powerful tool used to automate various call center operations. With a custom solution, you can tackle the deman...

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20 Apr, 2021 7 best reasons why SMEs are switching to cloud contact centres

SME's are increasingly adopting cloud telephony solutions to manage, maintain and scale up business operations. Here are...

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16 Apr, 2021 5 advantages of using CRM with inbuilt cloud telephony

A CRM integrated cloud telephony solution is the top choice for business operations. By improving efficiency and streaml...

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13 Apr, 2021 4 main ways that cloud telephony can transform your business

Meet the rising demands of business with cloud telephony services. IKontel offers expert cloud calling and integrated cl...

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05 Apr, 2021 Understanding the benefits of the Click 2 call feature

The Click2Call feature on websites is known to generate a lot of inbound leads, where callers just have to click a butto...

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05 Apr, 2021 How does HR voice bot help the recruitment process of an organization?

Voice bots offer a smart communication system for companies to automate their inbound and outbound calls. iKontel builds...

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31 Mar, 2021 Commonly asked questions about SMS gateway services

SMS gateway services are highly sought after by businesses for improved communications. Here are a few commonly asked qu...

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30 Mar, 2021 5 use cases of SMS marketing for sales

SMS marketing can be leveraged as a sales tool, for the best ROI and high conversion rates. Here we explore 5 use cases...

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17 Feb, 2021 What is SMS short code & how is it used

Marketing strategies are reaching over and beyond everyone’s expectations. It started with advertisements in newspapers...

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17 Feb, 2021 ikonTel offers Reliable call centre CRM services

ikonTel offers Reliable call centre CRM services Call Center division plays an integral part of every organization’s gro...

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17 Feb, 2021 How to choose reliable Cloud telephony systems

Cloud telephony solutions help move all your business-related phone services to the cloud. The cloud based telephony sys...

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17 Feb, 2021 ikonTel- number masking

Number masking is a growing feature used by brands these days to protect customer data.

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17 Feb, 2021 Consequence of losing data

Data! Just a four-letter word, yet contains the power to rule any person's life and the organization. Data is very cruci...

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17 Feb, 2021 How a toll-free number can help your business to grow

A toll-free number is one of the most valued assets for Customer relationship management. The toll-free subscriber costs...

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17 Feb, 2021 3 Technology Predictions for the Upcoming Year

Are you waiting for the day when Flying Cars will become the new normal? Well, nothing is impossible in today’s world.

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17 Feb, 2021 How A Missed Call Service Helps You to Get More Customers

In today’s ever changing and busy times, creating brand awareness is not that easy. People do not have the time to study...

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17 Feb, 2021 Finding new ways to reach customers?

Does a business work without customers? What if you have a product to launch and no customers?

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28 Jan, 2021 Benefits of Cloud Telephony for SMEs

Meet the rising demands of business with cloud telephony services. iKontel offers expert cloud calling and integrated cl...