Missed Call Services for Banks and NBFCs
Missed call solutions for banks by iKonTel Solutions provide a simple, cost-effective way for financial institutions to connect with their customers. Through missed call lead capture, banks and NBFCs can engage customers without requiring them to make a full phone call. This service is especially useful for banking outreach in rural India, where customers may have limited access to the internet or smartphones.
Empowering Businesses with Proven Impact
1M+
Calls/Day
During COVID-19
500+
Businesses
Supported
20+
Industries
Impacted
What is a Missed Call Service?
A missed call solution for banks allows customers to initiate a service request by dialling a specific number and hanging up. The bank or NBFC then sends an automated SMS with the requested information, such as balance details or loan updates. This service is a simple and effective way to interact with customers, particularly in rural areas, where mobile data may not be as accessible.
Why Banks & NBFCs Need Missed Call Solutions
Missed call solutions for banks are ideal for providing instant, easy access to banking services. Whether it's for balance enquiry missed call setup or NBFC lead generation via missed call, this service helps banks and financial institutions manage customer requests in an efficient and cost-effective manner. It also supports IVR with missed call for automated services like KYC updates, loan status inquiries, and more.
Get Started FreeUse Cases of Missed Call Solutions for Banks & NBFCs
Balance Enquiry Missed Call Setup
Customers can check their account balance instantly by giving a missed call, receiving an SMS with the details.
NBFC Lead Gen via Missed Call
Capture potential leads for loans, insurance, and other services through missed calls.
Customer Feedback & Requests
Use missed calls to gather customer feedback or requests, allowing for quick and easy communication
Key Features of of Missed Call Solutions for Banks
- Missed Call Lead Capture : Capture and manage leads automatically, turning missed calls into valuable customer insights.
- IVR with Missed Call : Automate responses through IVR with missed call, providing a more interactive service experience.
- Seamless Integration : Easily integrate with existing CRM and banking systems to manage customer interactions and data.
Benefits of Missed Call Solutions for Banks & NBFCs
-
Cost-Effective : Reduces the need for extensive customer service staff by automating routine queries and requests.
-
No Internet Required: Accessible for all customers, even those without an internet connection, making it ideal for banking outreach in rural India.
-
Scalable: Easily scalable to accommodate growing customer bases, ensuring that financial institutions can handle increasing demand efficiently.
As a leading missed call service provider in India, iKonTel Solutions offers reliable and secure missed call solutions for banks, helping you enhance your customer engagement and streamline banking processes.
Activate Missed Call Services Today and boost your bankโs customer service with our missed call solutions for banks.