Healthcare Industry Communication Solutions
Enhancing Patient-Centric Healthcare with iKonTel
India’s healthcare system spans from state-of-the-art hospitals to grassroots rural clinics—and communication is the thread that connects care delivery across this spectrum. Appointment management, test results, emergency alerts, and patient follow-ups must be timely, compliant, and confidential. As a trusted communication partner to leading hospitals, health-tech platforms, and government public health programs, iKonTel brings the reliability and security that healthcare demands.
With capabilities like masked calling, HIPAA-grade compliance, and multilingual patient engagement, iKonTel enables better care experiences—while reducing operational overhead. Whether it’s enabling a teleconsultation app or powering COVID-19 vaccine rollout communication, we’ve supported some of India’s most critical health missions.
Healthcare Features
- Secure IVR & Appointment Reminders: Reduce no-shows with automated IVR/SMS/WhatsApp reminders and cancellation options.
- Call Masking & Voice Bot for Teleconsultation: Protect patient privacy while enabling doctor-patient calls and virtual check-ups.
- OTP-Secured SMS & WhatsApp Alerts: Safely deliver test reports, prescription links, and follow-up reminders in a secure, traceable manner.
- AI-Powered Speech Services: Speech recognition and automated voice bots for triage, symptom-checking, or helpline menus
- Audio Conference Bridge: Conduct large-scale health awareness programs, break-out meetings, or inter-facility coordination calls securely
Empowering Businesses with Proven Impact
1M+
Calls/Day
During COVID-19
500+
Businesses
Supported
20+
Industries
Impacted
Key Use Cases
Appointment Booking, Reminders & Cancellations via IVR/SMS/WhatsApp
Secure Teleconsultation with Call Masking
Prescription & Report Delivery via OTP-secured WhatsApp Messages
Health Alerts, Campaigns & Emergency Broadcasts
Why iKonTel ?
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Deployed in top private hospitals and public health systems
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Privacy-first infrastructure for sensitive data
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Integration with HMS, EMR, and pharmacy management tools
iKonTel strengthens healthcare communication by making it more responsive, personalized, and compliant—helping institutions deliver care with confidence and scale.