A long code number is a standard mobile number used to send and receive voice calls and SMS messages.

Unlock New Possibilities with iKonTel's Long Code SMS Service

Being in the communication Industry for years we have experienced that utilizing Longcode SMS service have experienced a significant growth in customer engagement andresponse rates.This helped organizations to increase their response by 50%; have witnessed a surge in customer satisfaction.

If you are looking for a communication tool that can engage your customer in a personalized way, then we recommend Long code SMS service. With iKonTel you can effortlessly send and receive SMS messages using a dedicated Long code number,ensuring an impeccable communication experience. We are one of the best and reliable.Long code SMS service providers in India. Our customized Long code SMS solutions have helped many enterprises and SMBs across all categories.

Our Long code SMS service provides you with a unique, easy-to-remember 10-digit number that allows you to send and receive messages without any limitations. No need to change your number again and again. At iKonTel, we understand the significance of building strong customer relationships. That is why our Long code SMS service enables you to have two-way conversations with your audience. Engage in meaningful dialogues, gather feedback, conduct surveys, or provide real-time support – all through a single, user-friendly platform.

You can avail our wide range of services including two-way messaging, bulk SMS,automated SMS campaigns, even reporting and analytics. Our robust set-up ensures reliable delivery, while our user-friendly interface makes it easy for you to manage and monitor your SMS campaigns effectively.

What is long code SMS

A long code number is a standard mobile number used to send and receive voice calls and SMS. it is a 10-digit number instead of typical SMS short code (5-digit number). It is highly configurable can trigger call back, SMS or email. The advantage of long code is the sender is not charged at premium fee unlike short code. All our services are equipped with real time dashboard and call back API to transfer data in real time. Let’s take an example of a packet biscuits. You buy a pack of biscuit, you can see a message saying that you could win 100000 INR, just send the code to this number xxxxxxxxxx. This number nothing but long code SMS. You send the code to this number.

15+ benefits of long code sms for companies

Long code SMS, also known as dedicated phone numbers, offer several benefits for companies when it comes to SMS communication. Here are some advantages of using long code SMS for businesses:

1. Two-way communication:

Long code SMS allows for two-way communication, enabling businesses to engage in interactive conversations with their customers. It provides an easy and direct way for customers to respond to messages, ask questions, or provide feedback.

2.  Local presence:

Long codes are typically local phone numbers, which means they resemble regular phone numbers and are often recognized by customers as such. This helps businesses establish a local presence and build trust with their target audience.

3.  Cost-effective:

Long codes are generally more cost-effective compared to short codes. They offer a more affordable option for businesses, especially for those with lower message volumes or specific regional targeting.

4. Improved message deliverability:

Long codes have a lower likelihood of being blocked by carriers or marked as spam compared to short codes. This ensures that your messages reach your customers reliably, reducing the risk of important communications going unnoticed.

5. Versatility:

Long codes can be used for various purposes, such as customer support, appointment reminders, order updates, and promotional messages. Their versatility makes them suitable for a wide range of industries and business functions.

6. Easy implementation:

Long codes can be easily implemented into existing systems or platforms, making it simple for businesses to integrate SMS communication into their operations. They can be integrated with CRM systems, marketing automation platforms, or customer service software, streamlining processes and enhancing efficiency.

7.  Scalability:

Long code SMS can handle a high volume of messages, making them scalable for businesses of all sizes. Whether you have a small customer base or a large one, long codes can accommodate your messaging needs.

8.  Privacy and compliance:

Long codes help protect customer privacy by not requiring them to opt-in to short codes, which are often associated with promotional campaigns. Long codes also ensure compliance with local regulations and guidelines related to SMS communication.

9.  Personalized communication:

Long codes enable businesses to send personalized messages to customers, addressing them by their names or providing specific information tailored to their preferences. This personal touch enhances customer experience and engagement.

10. Customer relationship building:

By engaging in two-way conversations with customers through long code SMS, businesses can foster stronger relationships. Promptly addressing customer queries, providing assistance, and offering relevant information contribute to building trust and loyalty.

11. Real-time notifications:

Long code SMS can be used to send real-time notifications to customers. Whether it's order updates, service alerts, or appointment reminders, businesses can leverage long codes to deliver timely information, improving customer satisfaction and reducing missed opportunities.

12. Survey and feedback collection:

Long codes can be utilized to conduct surveys and collect feedback from customers. By sending automated survey requests or asking for feedback via SMS, businesses can gather valuable insights and make informed decisions based on customer opinions.

13. Increased response rates:

Compared to other communication channels, SMS generally boasts higher open and response rates. Long code SMS provides businesses with a direct and concise way to reach customers, increasing the likelihood of customers engaging with the messages.

14. Integration with other channels:

Long code SMS can be integrated with other communication channels, such as email, social media, or voice calls, to create a seamless and omnichannel customer experience. This integration allows businesses to engage with customers through their preferred channels, enhancing convenience and accessibility.

15. Promotional campaigns:

Can be leveraged for marketing and promotional campaigns, such as sending discount codes, special offers, or event announcements. The direct nature of SMS enables businesses to reach a wide audience instantly and generate higher engagement compared to traditional advertising methods.

16. Delivery confirmations:

It can be used to send delivery confirmations to customers, especially for e-commerce businesses. By providing real-time updates on order status and shipping information, businesses can improve transparency and customer satisfaction.

17.  Appointment scheduling :

Streamline appointment scheduling by allowing customers to book or reschedule appointments via text message. Additionally, businesses can send automated reminders to reduce no-shows and ensure efficient use of resources.

Some of the important features

Two way Communication

Personalized messaging Service

1-on-1 communicate with customers



Real-time notifications

Our Locations

IKONTEL is a leading Cloud Telephony Service Provider with HQ in Bangalore but having offices across India like Nagpur, Bhubaneswar, Varanasi, Kolkata, Ranchi and also having presence in Jaipur, Amritsar, New Delhi through outreach partners.



Keep reading

Recent news & posts related to cloud telephony

Image placeholder
04 Jul, 2023 Benefits of using Long Code SMS for the gas industry in billing and payment reminders

Discover the benefits of using Long Code SMS for the gas industry. Automate billing,...

Image placeholder
29 Jul, 2023 How long code SMS can improve customer satisfaction for gas service provider

Long code SMS for the gas service Provider/industry. this versatile communication to...