Missed call is a service is used collect the interested customers for campaign activity or to know more information about a product or service.

Get the best Missed call service from iKonTel 

In today's fast-moving world, communication is key and business is no exception especially in the digital world. Businesses need robust solutions that can communicate with their customers promptly and effectively. As a result, businesses can offer their customers a quick and effortless way to reach them, making communication accessible and more efficient than ever before.This is where missed call service comes in.

iKonTel is one of the best Missed call services providers in India and globally. With over 15 years of experience in missed call service we have helped numerous clients including banking, Fintech, agriculture, utilities and tourism. Some of our clients are ICICI bank, Bank of Baroda, Yes Bank, Airtel, Vodafone, Corteva, Reliance, Sun TV and many more. iKonTel’s Missed call service is purely indigenous, fast and cost-effective. You can try our missed call service for free. Talk to us today for a demo. 

Our missed call solution provides businesses a straightforward way to engage with your customers. Whether you are running a Scan&Win, survey, poll or early bird offer; you can simply ask your customer to give a missed call. Wola, your business grows. And the best part is our missed call services offer seamless integrations (WhatsApp, SMS). Because of its omni-channel feature you can engage your customers to your specific needs. 

What is Missed Call Service

In simple language, a company provides a 10-digit number to its customers, so they can give a missed call and receive responses to their queries without being charged. 

For better understanding let us give an example. You want to know your bank balance and to make this happen you give a missed call to the designated number and in response your bank gives you the balance details. And all for free. 

How Missed Call Works 

At iKontel, we want to make sure you have a clear understanding of how missed call service works. So, let us explain it to you! Here are five easy steps to understand the flow.

  1. A dedicated missed call number is assigned to the user by service provider
  2. The caller dials the number and it gets disconnected automatically 
  3. The system captures the caller's phone number or caller ID
  4. An automated response (SMS, email, or voice message) is sent to the caller 
  5. The company can then call back or follow up with the caller using the captured phone number.

How you maximize Business Efficiency with our Missed Call Service

Looking to scale up your business efficiency and streamline your customer engagement process? Our Missed Call Service can help to achieve that. With our missed call service, you can easily capture potential leads and customer information, without spending valuable time answering those calls. Additionally, our omni-channel automated response features provide customers with immediate information, saving both you and the customer time and effort. 

Not just that, you can leverage our Missed Call Service for a variety of purposes, including verifying customer phone numbers, running opt-in campaigns, and collecting feedback from customers. 

Our end to end Missed Call Service can help you improve your business's efficiency, while also providing an interactive and user-friendly customer engagement tool. So why wait? Sign up for our Missed Call Service today and start maximizing your business's efficiency!

Here are some Beneficial Points

  1. Call Back Request: A convenient way for users to request a call back without any charges and no waiting 
  2. Cost-effective: An ideal choice for businesses to reach out to a large customer base at a low cost.
  3. User Verification: A quick and reliable method for user verification, especially in regions with low internet connectivity or limited access to smartphones.
  4. Information Retrieval: Users can receive information on the go, without the need for internet connectivity or data charges.
  5. Voting and Surveys: Arguably the best way to know the participants’ preference. 
  6. Lead Generation: It can help businesses generate leads by providing a non-aggressive way for customers to express interest in their products or services.
  7. Mobile Marketing: Missed call services offer a cost-effective way for businesses to engage with customers by promoting offer, new product launches. Helps in data base building.
  8. Customer Feedback: Missed call services provide businesses with a convenient way to collect feedback from customers, enabling them to improve their products and services.
  9. Call Routing: Missed call services, when integrated with call routing systems, enable businesses to streamline their calling handling for better customer support
  10. Opt-in and Opt-out Services: An easy option for users to subscribe or unsubscribe from services, enabling them to manage their preferences with minimal effort.
  11. Event Registrations: It provides a hassle-free way for individuals to register for events, conferences, or seminars, streamlining the event management process.
  12. Coupon Redemption: Provides a seamless and cost-effective way for businesses to distribute and redeem coupons, increasing customer engagement and sales.
  13. Mobile Banking: Offers customers a simple and secure way to access banking information, even in areas with limited internet connectivity.
  14. Call Back Request for Voice Services: Provides a convenient and reliable way for customers to request call backs for voice-based services, ensuring faster resolution of their queries.
  15. Voting and Contest Participation: An engaging and inclusive way for viewers to participate in voting competitions, talent shows, and reality programs.
  16. Call Tracking: Missed call services, when integrated with call tracking systems, provide businesses with valuable data insights to optimize their marketing and customer support strategies.
  17. Call Reminder Service: Gives a useful way for users to set reminders for appointments, meetings, or events, reducing the likelihood of missed appointments.
  18. Appointment Scheduling:  Caters a straightforward way for customers to book appointments with service providers, reducing wait times and improving scheduling efficiency.
  19. Call Disconnection Alerts: Can be utilized to notify users when their calls are dropped or disconnected, ensuring that they can follow up or make alternative arrangements.
  20. User Engagement and Feedback: Offers businesses a way to engage with customers and gather feedback, enabling them to improve their products and services based on customer preferences and needs.
  21. Social Media Integration: By integrating with social media, user can do more by liking the post, making comment and more
  22. Emergency services: Under critical situations, organisations can set up dedicated helpline numbers where users can give a missed call to request assistance or report emergencies.

Missed calls are used in following Industries




In agriculture sectors, missed calls help to get information on New loan offers. The process is very easy to use and free of cost for farmers.


It helps for balance checking, loan request, cheque book request, account statement, OTP verification in banking sectors.


Missed Call Service helps to get New Electric, gas and water connections Bookings, billing amounts checks and many more


Missed calls help in Booking appointments, follow-up visits and providing patient information

Customer service

In this sector, missed call service is used for Promotional schemes, New service connections, and receiving feedback. The customers are not charged to get these facilities with fast customer service provided.

Why choose iKonTel’s Missed Call Services

  1. Low cost - It gives the best cost in the industry from India.
  2. Easy to use - The service given by Ikontel is very easy to use.
  3. Customization- Ikontel’s missed call service can be customised according to the needs of the business/client.
  4. CRM integration - It integrates the service with CRM which helps to save all the customer details by which it improves overall customer service.
  5. 24*7 support - If one business opts for Ikontel’s missed call solution, it will get support 24/7 even in emergency situations.
Some of the important features

Call Back Request

User Verification

Voting and Surveys

Mobile Marketing

Opt-in and Opt-out Services

Event Registrations

Mobile Banking

Voting and Contest Participation

Our Locations

IKONTEL is a leading Cloud Telephony Service Provider with HQ in Bangalore but having offices across India like Nagpur, Bhubaneswar, Varanasi, Kolkata, Ranchi and also having presence in Jaipur, Amritsar, New Delhi through outreach partners.



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