How does HR voice bot help the recruitment process of an organization?

April 5, 2021

Companies spend a lot of resources in the hiring process. On average, it takes up to 7 days of an HR executive's time and costs to land one qualified employee. The costs may differ from company to company, but these numbers are not small.    While people are entitled to making creative decisions base

Why are Voice Bots Gaining Prominence in the Call Centre Industry?

September 15, 2021

The year 2020 witnessed a transformation in customer service principles. Challenges posed by pandemic situations created a notion of panic and uncertainty among clients. Clients tend to prefer customer support over other channels. It resulted in unexpected call volumes and exerted tremendous pressure on traditional 

Advantages of Voice Broadcasting Solutions for Call Centre

November 17, 2021

How Voice Broadcasting Can Benefit The Call Centers? A mass communication technique that gained popularity after its introduction in the post-1990s is voice broadcasting. Voice broadcasting finds application in the relay of messages from phone lines to a large number of customers at a time. Contact centers using voice broadcas

10 voice bot use cases of tours and travel industry

July 28, 2023

  The tours and travel industry is a vast industry which caters to travellers' wish to travel to different places creating unforgettable experiences, and enabling them to discover new destinations. The services offered in this sector are travel guide, ticket process, accommodation and transportation etc.   But t

The benefits of using voice bots in e-commerce industry

June 27, 2023

  Customer is the king when it comes to ecommerce. And to win customers ecommerce companies need to offer seamless communication, because that is the bottom line.   Imagine a customer frantically trying to reach out to you to know the order status, and the call is not through. Again the customer trying to chat but no l

How voice bots Service can benefit the FMCG industry

June 30, 2023

  Changes are inevitable so the FMCG industry. This industry is a well knitted industry from dealer to distributors and from retailers to consumer. And at each stage communication is immensely needed. A littler delay or hindrance can disappoint your consumer and your vendor well. And your competitors are well aware of this and they take the