AgroConnect is a bouquet of automation solutions and communication services for the customers in the Agro domain
Farmer Advisory services : Outbound & Inbound call solution setup for the farmers query resolution or information sharing. Multi stage communication depending on the crop and weather conditions
Toll Free solutions : Toll free numbers for the benefit of the farmer customers regarding any query . IVR solution facilitating the same in vernacular languages as per the call originating state / region . Query forwarding to the TM / PO depending on assigned crop or region.
Complaint management solution: CRM solution designed to handle farmer / dealer queries or complaints through ticketing system.
Farmer Data Validation: Customised CRM solution with farmer data validated from time to time through customer support team by way of manual / automated call solution
Referral Program management : Product referral management and incentivisation on desired outcomes
Communication Panel for SMS, Voice , Whatsapp : Dashboard, Report and campaign management solution depending on crop , hybrid or region .
Audio Conferencing Bridge: Conferencing tool to connect thousands of farmers / field executives over a single call . Ideal virtual meeting tool for discussions and information exchange
VoiceBot solution for Farmers.