Loading...

News & Blog

Image placeholder
14 Dec, 2024 Cloud Communications in Fintech Industry

Fintech literally means finance meets technology; the industry has transformed financial services delivery by bringing o...

Image placeholder
14 Dec, 2024 Cloud Communication in Utilities: Leveraging Technology for Enhanced Efficiency & Customer Service

In this dynamic utility industry, effective communication is more important than ever. As customers demand prompt respon...

Image placeholder
16 Jan, 2024 Cloud Communication in Entertainment

The entertainment industry is all about keeping audiences engaged and managing smooth operations. With technology evolvi...

Image placeholder
20 Dec, 2023 Cloud Communication in Agriculture

Cloud communication is transforming agriculture by enabling seamless connectivity, real-time data sharing, and smarter d...

Image placeholder
23 Nov, 2023 Cloud Communication Advancements in Banking

Cloud communication has revolutionised the banking industry, by solving major customer complaints like poor service, les...

Image placeholder
10 Oct, 2023 Cloud Telephony in the Travel Industry: A Game-Changer for Seamless Communication

In the fast-paced travel industry, customers want quick answers and personalized service. Cloud telephony offers flexibl...

Image placeholder
15 Sep, 2023 Cloud Contact Centre Solutions

Discover how Ikontel’s Cloud Contact Centre Solutions can boost your sales and support teams. Our platform offers easy s...

Image placeholder
24 Aug, 2023 Call Center CRM Software: Core Features & Benefits for Customer Experience with Ikontel

Discover how Ikontel's Call Center CRM Software enhances customer experience. With features like streamlined communicati...

Image placeholder
29 Jul, 2023 How long code SMS can improve customer satisfaction for gas service provider

Long code SMS for the gas service Provider/industry. this versatile communication tool can improve customer satisfactio...

Image placeholder
28 Jul, 2023 10 voice bot use cases of tours and travel industry

Discover how voice bots are transforming the tours and travel industry with these 10 powerful use cases. From personaliz...

Image placeholder
04 Jul, 2023 Benefits of using Long Code SMS for the gas industry in billing and payment reminders

Discover the benefits of using Long Code SMS for the gas industry. Automate billing, improve payment reminders and enhan...

Image placeholder
30 Jun, 2023 How voice bots Service can benefit the FMCG industry

Discover the game-changing impact of voicebot technology in the FMCG industry. Explore how Voicebot FMCG Solution revolu...

Image placeholder
27 Jun, 2023 The benefits of using voice bots in e-commerce industry

Unlock the potential of e-commerce with voice bots. Discover how voice bots enhance customer engagement, optimize suppor...

Image placeholder
22 Jun, 2023 iKonTel (Vietnam) Celebrating International Yoga Day

iKonTel (Vietnam) Celebrating International Yoga Day with an Active Participation and Sponsorship

Image placeholder
30 May, 2023 Cloud Telephony Use Cases for the gas industry

Explore the diverse use cases of the best cloud telephony service provider in the gas industry. Enhance customer service...

Image placeholder
27 May, 2023 TPWODL Case Study: Whatsapp Chat Service and CRM

Best Solution for the TPWODL.

Image placeholder
22 May, 2023 Missed call service for Agriculture Business

Best Missed call service for Agriculture Business In India

Image placeholder
11 May, 2023 How does A Missed Call Service help agriculture companies

By utilizing a Missed Call Service, agriculture businesses can leverage its simplicity, accessibility, and cost-effectiv...

Image placeholder
21 Jan, 2023 How Cloud Telephony helps the food and hospitality sector

Know how Integration of Cloud Telephony to the Hospitality & Food Sector streamlines customer support and feedback.

Image placeholder
07 Jan, 2023 Benefits of Toll-Free Numbers for SMEs and SMBs.

iKonTel is one of India's leading Toll Free service providers offering Toll-Free services as per customer's needs. Busin...

Image placeholder
30 Dec, 2022 How Various Industries are utilizing voice broadcasting Services / Robo call Services?

Find out how various businesses are using voice broadcasting. Voice broadcasting services are being used by industries t...

Image placeholder
23 Dec, 2022 How businesses can use cloud telephony solutions to run and deliver efficient logistics.

Find out how cloud telephony solutions can help your business save money on operations and deliver effective logistics.

Image placeholder
03 Dec, 2022 Mistakes that you must avoid while running Bulk SMS campaigns

Bulk SMS is a vital tool for leveraging business. Ensure to avoid some mistake during running a campaign.

Image placeholder
28 Nov, 2022 How can NBFCs benefit from Cloud Telephony?

Find out how IkonTel's cloud telephony solutions help Non-Banking Financial companies overcome challenges.

Image placeholder
17 Nov, 2021 Advantages of Voice Broadcasting Solutions for Call Centre

The voice broadcasting solution allows you to reach thousands in minutes. Generate More Leads and improve Productivity w...

Image placeholder
13 Nov, 2021 How to Boost Customer Experience with Toll-Free Numbers

iKonTel is one of India's leading Toll Free service provider offering Toll Free services as per customers needs. Sign Up...

Image placeholder
15 Sep, 2021 Why are Voice Bots Gaining Prominence in the Call Centre Industry?

iKonTel is offering voice bot solutions for call centres to improve your customer support. In this blog, you can get inf...

Image placeholder
03 Sep, 2021 How does a debt collection agency gain from cloud telephone systems?

iKonTel offers the latest cloud telephony technology to empower debt collection agencies to grow their debt collection &...

Image placeholder
17 Aug, 2021 Everything You Need to Know about Predictive Dialers and Progressive Dialers.

Here is the comparison between Predictive & Progressive Dialers. Learn more about outbound & inbound dialers and how con...

Image placeholder
02 Aug, 2021 Call Center vs Contact Center: Why businesses are moving to the cloud?

More businesses are adopting cloud communications for improved visibility, access and scalability. Here's what you need...

Image placeholder
19 Jul, 2021 Reasons why BFSI business can benefit from a cloud call centre

BFSI businesses can improve overall operations using cloud telephony. Read on to find out how.

Image placeholder
08 Jul, 2021 How Audio conference solution is beneficial for agriculture industries

Audio conferencing solutions host an array of advantages for the agricultural sector. Here's how audio conferencing can...

Image placeholder
06 Jul, 2021 Why cloud telephony is beneficial for ecommerce industry

The ecommerce industry is evolving with cloud telephony. Here's what you need to know about cloud telephony and e-commer...

Image placeholder
30 Jun, 2021 How cloud telephony can help Automobile service industry?

Cloud telephony is revolutionizing the way automobile service industries work. Here's how.

Image placeholder
28 Jun, 2021 How voice bots are the future of customer service

Voice bots are the future of customer service. Find out how voice bots are revolutionizing customer service operations w...

Image placeholder
19 Jun, 2021 How cloud telephony with CRM integration is beneficial for your business

Cloud Telephony with CRM integration is changing the face of business intelligence. Explore how Cloud Telephony with CR...

Image placeholder
16 Jun, 2021 6 reasons why Cloud telephony is required for Collections Business

Cloud telephony is leading businesses towards the new Era of operations. Here are 6 reasons why cloud telephony is requi...

Image placeholder
08 Jun, 2021 6 reasons why Cloud telephony is for SMEs?

Cloud telephony is ideal for all types of businesses . Here are 6 reasons why Cloud Telephony is for SMEs.

Image placeholder
05 Jun, 2021 Utilization of cloud telephony for the insurance industry

Cloud technology for insurance sector has introduced a more reliable and consistent method of lead generation, customer...

Image placeholder
22 May, 2021 8 brilliant ideas for your restaurant SMS marketing campaigns

Restaurants can leverage the many benefits of SMS marketing, and here are 8 brilliant ideas how to make the most of your...

Image placeholder
20 May, 2021 How Cloud telephony helped businesses during the pandemic

Cloud telephony services have laid the foundation for continued operations amidst the pandemic. Here's how cloud telepho...

Image placeholder
17 May, 2021 5 interactive ways IVR systems liberate businesses and the customers they serve

IVRS has benefitted businesses of all sizes with automation. Here are 5 ways IVRS liberates businesses and the customers...

Image placeholder
05 May, 2021 8 uses of bulk SMS for lead generation

Bulk SMS is a powerful lead generation tool, employed by businesses to capitalize on the maximum reach of SMS technology...

Image placeholder
28 Apr, 2021 How IVR has benefited call centre operations

IVR is a powerful tool used to automate various call center operations. With a custom solution, you can tackle the deman...

Image placeholder
20 Apr, 2021 7 best reasons why SMEs are switching to cloud contact centres

SME's are increasingly adopting cloud telephony solutions to manage, maintain and scale up business operations. Here are...

Image placeholder
16 Apr, 2021 5 advantages of using CRM with inbuilt cloud telephony

A CRM integrated cloud telephony solution is the top choice for business operations. By improving efficiency and streaml...

Image placeholder
13 Apr, 2021 4 main ways that cloud telephony can transform your business

Meet the rising demands of business with cloud telephony services. IKontel offers expert cloud calling and integrated cl...

Image placeholder
05 Apr, 2021 Understanding the benefits of the Click 2 call feature

The Click2Call feature on websites is known to generate a lot of inbound leads, where callers just have to click a butto...

Image placeholder
05 Apr, 2021 How does HR voice bot help the recruitment process of an organization?

Voice bots offer a smart communication system for companies to automate their inbound and outbound calls. iKontel builds...

Image placeholder
31 Mar, 2021 Commonly asked questions about SMS gateway services

SMS gateway services are highly sought after by businesses for improved communications. Here are a few commonly asked qu...

Image placeholder
30 Mar, 2021 5 use cases of SMS marketing for sales

SMS marketing can be leveraged as a sales tool, for the best ROI and high conversion rates. Here we explore 5 use cases...

Image placeholder
17 Feb, 2021 What is SMS short code & how is it used

Marketing strategies are reaching over and beyond everyone’s expectations. It started with advertisements in newspapers...

Image placeholder
17 Feb, 2021 ikonTel offers Reliable call centre CRM services

ikonTel offers Reliable call centre CRM services Call Center division plays an integral part of every organization’s gro...

Image placeholder
17 Feb, 2021 How to choose reliable Cloud telephony systems

Cloud telephony solutions help move all your business-related phone services to the cloud. The cloud based telephony sys...

Image placeholder
17 Feb, 2021 ikonTel- number masking

Number masking is a growing feature used by brands these days to protect customer data.

Image placeholder
17 Feb, 2021 Consequence of losing data

Data! Just a four-letter word, yet contains the power to rule any person's life and the organization. Data is very cruci...

Image placeholder
17 Feb, 2021 How a toll-free number can help your business to grow

A toll-free number is one of the most valued assets for Customer relationship management. The toll-free subscriber costs...

Image placeholder
17 Feb, 2021 3 Technology Predictions for the Upcoming Year

Are you waiting for the day when Flying Cars will become the new normal? Well, nothing is impossible in today’s world.

Image placeholder
17 Feb, 2021 How A Missed Call Service Helps You to Get More Customers

In today’s ever changing and busy times, creating brand awareness is not that easy. People do not have the time to study...

Image placeholder
17 Feb, 2021 Finding new ways to reach customers?

Does a business work without customers? What if you have a product to launch and no customers?

Image placeholder
28 Jan, 2021 Benefits of Cloud Telephony for SMEs

Meet the rising demands of business with cloud telephony services. iKontel offers expert cloud calling and integrated cl...