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News & Blog

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16 Jan, 2024 Cloud Communication in Entertainment

The entertainment industry is all about keeping audiences engaged and managing smooth operations. With technology evolvi...

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20 Dec, 2023 Cloud Communication in Agriculture

Cloud communication is transforming agriculture by enabling seamless connectivity, real-time data sharing, and smarter d...

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23 Nov, 2023 Cloud Communication Advancements in Banking

Cloud communication has revolutionised the banking industry, by solving major customer complaints like poor service, les...

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10 Oct, 2023 Cloud Telephony in the Travel Industry: A Game-Changer for Seamless Communication

In the fast-paced travel industry, customers want quick answers and personalized service. Cloud telephony offers flexibl...

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15 Sep, 2023 Cloud Contact Centre Solutions

Discover how Ikontel’s Cloud Contact Centre Solutions can boost your sales and support teams. Our platform offers easy s...

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24 Aug, 2023 Call Center CRM Software: Core Features & Benefits for Customer Experience with Ikontel

Discover how Ikontel's Call Center CRM Software enhances customer experience. With features like streamlined communicati...

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29 Jul, 2023 How long code SMS can improve customer satisfaction for gas service provider

Long code SMS for the gas service Provider/industry. this versatile communication tool can improve customer satisfactio...

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28 Jul, 2023 10 voice bot use cases of tours and travel industry

Discover how voice bots are transforming the tours and travel industry with these 10 powerful use cases. From personaliz...

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04 Jul, 2023 Benefits of using Long Code SMS for the gas industry in billing and payment reminders

Discover the benefits of using Long Code SMS for the gas industry. Automate billing, improve payment reminders and enhan...

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30 Jun, 2023 How voice bots Service can benefit the FMCG industry

Discover the game-changing impact of voicebot technology in the FMCG industry. Explore how Voicebot FMCG Solution revolu...

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27 Jun, 2023 The benefits of using voice bots in e-commerce industry

Unlock the potential of e-commerce with voice bots. Discover how voice bots enhance customer engagement, optimize suppor...

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22 Jun, 2023 iKonTel (Vietnam) Celebrating International Yoga Day

iKonTel (Vietnam) Celebrating International Yoga Day with an Active Participation and Sponsorship

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30 May, 2023 Cloud Telephony Use Cases for the gas industry

Explore the diverse use cases of the best cloud telephony service provider in the gas industry. Enhance customer service...

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27 May, 2023 TPWODL Case Study: Whatsapp Chat Service and CRM

Best Solution for the TPWODL.

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22 May, 2023 Missed call service for Agriculture Business

Best Missed call service for Agriculture Business In India

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11 May, 2023 How does A Missed Call Service help agriculture companies

By utilizing a Missed Call Service, agriculture businesses can leverage its simplicity, accessibility, and cost-effectiv...

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21 Jan, 2023 How Cloud Telephony helps the food and hospitality sector

Know how Integration of Cloud Telephony to the Hospitality & Food Sector streamlines customer support and feedback.

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07 Jan, 2023 Benefits of Toll-Free Numbers for SMEs and SMBs.

iKonTel is one of India's leading Toll Free service providers offering Toll-Free services as per customer's needs. Busin...

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30 Dec, 2022 How Various Industries are utilizing voice broadcasting Services / Robo call Services?

Find out how various businesses are using voice broadcasting. Voice broadcasting services are being used by industries t...

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23 Dec, 2022 How businesses can use cloud telephony solutions to run and deliver efficient logistics.

Find out how cloud telephony solutions can help your business save money on operations and deliver effective logistics.

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03 Dec, 2022 Mistakes that you must avoid while running Bulk SMS campaigns

Bulk SMS is a vital tool for leveraging business. Ensure to avoid some mistake during running a campaign.

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28 Nov, 2022 How can NBFCs benefit from Cloud Telephony?

Find out how IkonTel's cloud telephony solutions help Non-Banking Financial companies overcome challenges.

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17 Nov, 2021 Advantages of Voice Broadcasting Solutions for Call Centre

The voice broadcasting solution allows you to reach thousands in minutes. Generate More Leads and improve Productivity w...

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13 Nov, 2021 How to Boost Customer Experience with Toll-Free Numbers

iKonTel is one of India's leading Toll Free service provider offering Toll Free services as per customers needs. Sign Up...

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15 Sep, 2021 Why are Voice Bots Gaining Prominence in the Call Centre Industry?

iKonTel is offering voice bot solutions for call centres to improve your customer support. In this blog, you can get inf...

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03 Sep, 2021 How does a debt collection agency gain from cloud telephone systems?

iKonTel offers the latest cloud telephony technology to empower debt collection agencies to grow their debt collection &...

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17 Aug, 2021 Everything You Need to Know about Predictive Dialers and Progressive Dialers.

Here is the comparison between Predictive & Progressive Dialers. Learn more about outbound & inbound dialers and how con...

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02 Aug, 2021 Call Center vs Contact Center: Why businesses are moving to the cloud?

More businesses are adopting cloud communications for improved visibility, access and scalability. Here's what you need...

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19 Jul, 2021 Reasons why BFSI business can benefit from a cloud call centre

BFSI businesses can improve overall operations using cloud telephony. Read on to find out how.

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08 Jul, 2021 How Audio conference solution is beneficial for agriculture industries

Audio conferencing solutions host an array of advantages for the agricultural sector. Here's how audio conferencing can...

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06 Jul, 2021 Why cloud telephony is beneficial for ecommerce industry

The ecommerce industry is evolving with cloud telephony. Here's what you need to know about cloud telephony and e-commer...

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30 Jun, 2021 How cloud telephony can help Automobile service industry?

Cloud telephony is revolutionizing the way automobile service industries work. Here's how.

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28 Jun, 2021 How voice bots are the future of customer service

Voice bots are the future of customer service. Find out how voice bots are revolutionizing customer service operations w...

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19 Jun, 2021 How cloud telephony with CRM integration is beneficial for your business

Cloud Telephony with CRM integration is changing the face of business intelligence. Explore how Cloud Telephony with CR...

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16 Jun, 2021 6 reasons why Cloud telephony is required for Collections Business

Cloud telephony is leading businesses towards the new Era of operations. Here are 6 reasons why cloud telephony is requi...

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08 Jun, 2021 6 reasons why Cloud telephony is for SMEs?

Cloud telephony is ideal for all types of businesses . Here are 6 reasons why Cloud Telephony is for SMEs.

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05 Jun, 2021 Utilization of cloud telephony for the insurance industry

Cloud technology for insurance sector has introduced a more reliable and consistent method of lead generation, customer...

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22 May, 2021 8 brilliant ideas for your restaurant SMS marketing campaigns

Restaurants can leverage the many benefits of SMS marketing, and here are 8 brilliant ideas how to make the most of your...

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20 May, 2021 How Cloud telephony helped businesses during the pandemic

Cloud telephony services have laid the foundation for continued operations amidst the pandemic. Here's how cloud telepho...

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17 May, 2021 5 interactive ways IVR systems liberate businesses and the customers they serve

IVRS has benefitted businesses of all sizes with automation. Here are 5 ways IVRS liberates businesses and the customers...

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05 May, 2021 8 uses of bulk SMS for lead generation

Bulk SMS is a powerful lead generation tool, employed by businesses to capitalize on the maximum reach of SMS technology...

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28 Apr, 2021 How IVR has benefited call centre operations

IVR is a powerful tool used to automate various call center operations. With a custom solution, you can tackle the deman...

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20 Apr, 2021 7 best reasons why SMEs are switching to cloud contact centres

SME's are increasingly adopting cloud telephony solutions to manage, maintain and scale up business operations. Here are...

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16 Apr, 2021 5 advantages of using CRM with inbuilt cloud telephony

A CRM integrated cloud telephony solution is the top choice for business operations. By improving efficiency and streaml...

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13 Apr, 2021 4 main ways that cloud telephony can transform your business

Meet the rising demands of business with cloud telephony services. IKontel offers expert cloud calling and integrated cl...

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05 Apr, 2021 Understanding the benefits of the Click 2 call feature

The Click2Call feature on websites is known to generate a lot of inbound leads, where callers just have to click a butto...

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05 Apr, 2021 How does HR voice bot help the recruitment process of an organization?

Voice bots offer a smart communication system for companies to automate their inbound and outbound calls. iKontel builds...

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31 Mar, 2021 Commonly asked questions about SMS gateway services

SMS gateway services are highly sought after by businesses for improved communications. Here are a few commonly asked qu...

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30 Mar, 2021 5 use cases of SMS marketing for sales

SMS marketing can be leveraged as a sales tool, for the best ROI and high conversion rates. Here we explore 5 use cases...

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17 Feb, 2021 What is SMS short code & how is it used

Marketing strategies are reaching over and beyond everyone’s expectations. It started with advertisements in newspapers...

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17 Feb, 2021 ikonTel offers Reliable call centre CRM services

ikonTel offers Reliable call centre CRM services Call Center division plays an integral part of every organization’s gro...

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17 Feb, 2021 How to choose reliable Cloud telephony systems

Cloud telephony solutions help move all your business-related phone services to the cloud. The cloud based telephony sys...

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17 Feb, 2021 ikonTel- number masking

Number masking is a growing feature used by brands these days to protect customer data.

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17 Feb, 2021 Consequence of losing data

Data! Just a four-letter word, yet contains the power to rule any person's life and the organization. Data is very cruci...

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17 Feb, 2021 How a toll-free number can help your business to grow

A toll-free number is one of the most valued assets for Customer relationship management. The toll-free subscriber costs...

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17 Feb, 2021 3 Technology Predictions for the Upcoming Year

Are you waiting for the day when Flying Cars will become the new normal? Well, nothing is impossible in today’s world.

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17 Feb, 2021 How A Missed Call Service Helps You to Get More Customers

In today’s ever changing and busy times, creating brand awareness is not that easy. People do not have the time to study...

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17 Feb, 2021 Finding new ways to reach customers?

Does a business work without customers? What if you have a product to launch and no customers?

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28 Jan, 2021 Benefits of Cloud Telephony for SMEs

Meet the rising demands of business with cloud telephony services. iKontel offers expert cloud calling and integrated cl...