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News & Blog

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19 Jul, 2021 Reasons why BFSI business can benefit from a cloud call centre

BFSI businesses can improve overall operations using cloud telephony. Read on to find out how.

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08 Jul, 2021 How Audio conference solution is beneficial for agriculture industries

Audio conferencing solutions host an array of advantages for the agricultural sector. Here's how audio conferencing can...

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06 Jul, 2021 Why cloud telephony is beneficial for ecommerce industry

The ecommerce industry is evolving with cloud telephony. Here's what you need to know about cloud telephony and e-commer...

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30 Jun, 2021 How cloud telephony can help Automobile service industry?

Cloud telephony is revolutionizing the way automobile service industries work. Here's how.

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28 Jun, 2021 How voice bots are the future of customer service

Voice bots are the future of customer service. Find out how voice bots are revolutionizing customer service operations w...

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19 Jun, 2021 How cloud telephony with CRM integration is beneficial for your business

Cloud Telephony with CRM integration is changing the face of business intelligence. Explore how Cloud Telephony with CR...

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16 Jun, 2021 6 reasons why Cloud telephony is required for Collections Business

Cloud telephony is leading businesses towards the new Era of operations. Here are 6 reasons why cloud telephony is requi...

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08 Jun, 2021 6 reasons why Cloud telephony is for SMEs?

Cloud telephony is ideal for all types of businesses . Here are 6 reasons why Cloud Telephony is for SMEs.

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05 Jun, 2021 Utilization of cloud telephony for the insurance industry

Cloud technology for insurance sector has introduced a more reliable and consistent method of lead generation, customer...

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22 May, 2021 8 brilliant ideas for your restaurant SMS marketing campaigns

Restaurants can leverage the many benefits of SMS marketing, and here are 8 brilliant ideas how to make the most of your...

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20 May, 2021 How Cloud telephony helped businesses during the pandemic

Cloud telephony services have laid the foundation for continued operations amidst the pandemic. Here's how cloud telepho...

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17 May, 2021 5 interactive ways IVR systems liberate businesses and the customers they serve

IVRS has benefitted businesses of all sizes with automation. Here are 5 ways IVRS liberates businesses and the customers...

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05 May, 2021 8 uses of bulk SMS for lead generation

Bulk SMS is a powerful lead generation tool, employed by businesses to capitalize on the maximum reach of SMS technology...

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28 Apr, 2021 How IVR has benefited call centre operations

IVR is a powerful tool used to automate various call center operations. With a custom solution, you can tackle the deman...

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20 Apr, 2021 7 best reasons why SMEs are switching to cloud contact centres

SME's are increasingly adopting cloud telephony solutions to manage, maintain and scale up business operations. Here are...

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16 Apr, 2021 5 advantages of using CRM with inbuilt cloud telephony

A CRM integrated cloud telephony solution is the top choice for business operations. By improving efficiency and streaml...

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13 Apr, 2021 4 main ways that cloud telephony can transform your business

Meet the rising demands of business with cloud telephony services. IKontel offers expert cloud calling and integrated cl...

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05 Apr, 2021 Understanding the benefits of the Click 2 call feature

The Click2Call feature on websites is known to generate a lot of inbound leads, where callers just have to click a butto...

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05 Apr, 2021 How does HR voice bot help the recruitment process of an organization?

Voice bots offer a smart communication system for companies to automate their inbound and outbound calls. iKontel builds...

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31 Mar, 2021 Commonly asked questions about SMS gateway services

SMS gateway services are highly sought after by businesses for improved communications. Here are a few commonly asked qu...

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30 Mar, 2021 5 use cases of SMS marketing for sales

SMS marketing can be leveraged as a sales tool, for the best ROI and high conversion rates. Here we explore 5 use cases...

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17 Feb, 2021 What is SMS short code & how is it used

Marketing strategies are reaching over and beyond everyone’s expectations. It started with advertisements in newspapers...

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17 Feb, 2021 ikonTel offers Reliable call centre CRM services

ikonTel offers Reliable call centre CRM services Call Center division plays an integral part of every organization’s gro...

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17 Feb, 2021 How to choose reliable Cloud telephony systems

Cloud telephony solutions help move all your business-related phone services to the cloud. The cloud based telephony sys...

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17 Feb, 2021 ikonTel- number masking

Number masking is a growing feature used by brands these days to protect customer data.

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17 Feb, 2021 Consequence of losing data

Data! Just a four-letter word, yet contains the power to rule any person's life and the organization. Data is very cruci...

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17 Feb, 2021 How a toll-free number can help your business to grow

A toll-free number is one of the most valued assets for Customer relationship management. The toll-free subscriber costs...

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17 Feb, 2021 3 Technology Predictions for the Upcoming Year

Are you waiting for the day when Flying Cars will become the new normal? Well, nothing is impossible in today’s world.

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17 Feb, 2021 How A Missed Call Service Helps You to Get More Customers

In today’s ever changing and busy times, creating brand awareness is not that easy. People do not have the time to study...

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17 Feb, 2021 Finding new ways to reach customers?

Does a business work without customers? What if you have a product to launch and no customers?

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28 Jan, 2021 Benefits of Cloud Telephony for SMEs

Meet the rising demands of business with cloud telephony services. iKontel offers expert cloud calling and integrated cl...